Technical Support Photographic Equipment repairs and design manufacturing providing imaging solutions world wide http://camera-clinic.com.au/index.php/en/technical-support/41-services/shipment-a-incoming-goods 2024-05-18T20:23:44+10:00 Joomla! - Open Source Content Management Enquiry 2011-11-24T21:42:25+11:00 2011-11-24T21:42:25+11:00 http://camera-clinic.com.au/index.php/en/technical-support/41-services/shipment-a-incoming-goods/58-enquiry <div class="feed-description"><div> <span style="font-size:12px;"><strong>Repair Update</strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Need an update on your repair?</span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Complete the information below and click send, Camera Clinic&nbsp;reception staff will responds as soon as possible.</span></div> <div> <span style="font-size:11px;">&nbsp;{aicontactsafeform pf=5|use_css=1}</span></div> </div> <div class="feed-description"><div> <span style="font-size:12px;"><strong>Repair Update</strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Need an update on your repair?</span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Complete the information below and click send, Camera Clinic&nbsp;reception staff will responds as soon as possible.</span></div> <div> <span style="font-size:11px;">&nbsp;{aicontactsafeform pf=5|use_css=1}</span></div> </div> Shipment and incoming goods 2009-09-29T17:59:21+10:00 2009-09-29T17:59:21+10:00 http://camera-clinic.com.au/index.php/en/technical-support/41-services/shipment-a-incoming-goods/59-shipment-and-incoming-goods <div class="feed-description"><div> <span style="font-size:12px;"><strong>Sending the equipment in:</strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Make sure the equipment is securely packed in a box, please do not send in equipment in a jiffy bag.</span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Information&nbsp;required when sending your equipment in for repair/service:&nbsp; Equipment is booked in on the day of arrival.&nbsp;</span></div> <div> <span style="font-size:11px;">You will &nbsp;receive an SMS or e-mail advising you the equipment has been received, the job reference number and if applicable details pertaining to the payment of the quote fee.&nbsp;Please keep the job reference number for inquiries.&nbsp;</span></div> <div> &nbsp;</div> <div> <table border="0" cellpadding="1" cellspacing="1" style="width: 500px;"> <tbody> <tr> <td> <span style="font-size:11px;">Name</span></td> </tr> <tr> <td> <span style="font-size:11px;">Business name</span></td> </tr> <tr> <td> <span style="font-size:11px;">VIP number (if applicable)</span></td> </tr> <tr> <td> <span style="font-size:11px;">Return delivery address</span></td> </tr> <tr> <td> <span style="font-size:11px;">Contact phone numbers</span></td> </tr> <tr> <td> <span style="font-size:11px;">E-mail address</span></td> </tr> <tr> <td> <div> <span style="font-size:11px;">Description of the fault</span></div> </td> </tr> <tr> <td> <span style="font-size:11px;">Is a quote required and warranty papers if applicable</span></td> </tr> </tbody> </table> </div> <br /> <div> <span style="font-size:11px;"><span style="font-size:12px;"><strong>Ship the parcel to: &nbsp;</strong></span> 56 Easey Street, Collingwood, VIC. 3066&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></div> <div> <span style="font-size:11px;">C<span style="font-size: 11px"><span style="font-family: 'Century Gothic'">ouriers and Australia Post deliver to our in-coming goods department located on the ground floor.</span></span></span></div> <div> &nbsp;</div> <div> &nbsp;</div> <div> <span style="font-size:12px;"><strong>Returning the equipment via courier: </strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Our Dispatch department will make sure the equipment is securely packed in a box and clearly labelled. &nbsp;&nbsp;</span></div> <div> <span style="font-size:11px;">We will require a </span><span style="font-size:11px;">PO</span><span style="font-size:11px;"> BOX address or Business address for the courier to deliver to. The parcel has to be signed for.</span></div> <div> <span style="font-size:11px;">&nbsp;</span></div> <div> <span style="font-size:11px;">Delivery times: generally&nbsp;it is&nbsp;a next day delivery, rural areas please allow two or three days.</span></div> <div> <span style="font-size:11px;">Delays may occur.</span></div> <div> &nbsp;</div> <div> <span style="font-size:12px;">&nbsp;</span></div> <div> <span style="font-size:12px;"><strong>Responsibility while in transit:</strong></span></div> <div> <span style="font-size:11px;">&nbsp;</span></div> <div> <span style="font-size:11px;">We hold no responsibility for customers goods while in transit. We chose to use Startrack and Couriers Please as our common couriers. Freight is to be paid by the customer or the customer can choose their own courier company to collect their equipment. Units under manufactures warranty (depending on the manufacture) return freight costs are covered by the manufacturer. Startrack delivers </span><span style="font-size:11px;">Australia</span><span style="font-size:11px;"> wide, general delivery time&#39;s next day or remote areas 2 to 3 working days.&nbsp;Customer return address must be a PO Box or business address; there must be a person to sign for the parcel.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></div> </div> <div class="feed-description"><div> <span style="font-size:12px;"><strong>Sending the equipment in:</strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Make sure the equipment is securely packed in a box, please do not send in equipment in a jiffy bag.</span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Information&nbsp;required when sending your equipment in for repair/service:&nbsp; Equipment is booked in on the day of arrival.&nbsp;</span></div> <div> <span style="font-size:11px;">You will &nbsp;receive an SMS or e-mail advising you the equipment has been received, the job reference number and if applicable details pertaining to the payment of the quote fee.&nbsp;Please keep the job reference number for inquiries.&nbsp;</span></div> <div> &nbsp;</div> <div> <table border="0" cellpadding="1" cellspacing="1" style="width: 500px;"> <tbody> <tr> <td> <span style="font-size:11px;">Name</span></td> </tr> <tr> <td> <span style="font-size:11px;">Business name</span></td> </tr> <tr> <td> <span style="font-size:11px;">VIP number (if applicable)</span></td> </tr> <tr> <td> <span style="font-size:11px;">Return delivery address</span></td> </tr> <tr> <td> <span style="font-size:11px;">Contact phone numbers</span></td> </tr> <tr> <td> <span style="font-size:11px;">E-mail address</span></td> </tr> <tr> <td> <div> <span style="font-size:11px;">Description of the fault</span></div> </td> </tr> <tr> <td> <span style="font-size:11px;">Is a quote required and warranty papers if applicable</span></td> </tr> </tbody> </table> </div> <br /> <div> <span style="font-size:11px;"><span style="font-size:12px;"><strong>Ship the parcel to: &nbsp;</strong></span> 56 Easey Street, Collingwood, VIC. 3066&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></div> <div> <span style="font-size:11px;">C<span style="font-size: 11px"><span style="font-family: 'Century Gothic'">ouriers and Australia Post deliver to our in-coming goods department located on the ground floor.</span></span></span></div> <div> &nbsp;</div> <div> &nbsp;</div> <div> <span style="font-size:12px;"><strong>Returning the equipment via courier: </strong></span></div> <div> &nbsp;</div> <div> <span style="font-size:11px;">Our Dispatch department will make sure the equipment is securely packed in a box and clearly labelled. &nbsp;&nbsp;</span></div> <div> <span style="font-size:11px;">We will require a </span><span style="font-size:11px;">PO</span><span style="font-size:11px;"> BOX address or Business address for the courier to deliver to. The parcel has to be signed for.</span></div> <div> <span style="font-size:11px;">&nbsp;</span></div> <div> <span style="font-size:11px;">Delivery times: generally&nbsp;it is&nbsp;a next day delivery, rural areas please allow two or three days.</span></div> <div> <span style="font-size:11px;">Delays may occur.</span></div> <div> &nbsp;</div> <div> <span style="font-size:12px;">&nbsp;</span></div> <div> <span style="font-size:12px;"><strong>Responsibility while in transit:</strong></span></div> <div> <span style="font-size:11px;">&nbsp;</span></div> <div> <span style="font-size:11px;">We hold no responsibility for customers goods while in transit. We chose to use Startrack and Couriers Please as our common couriers. Freight is to be paid by the customer or the customer can choose their own courier company to collect their equipment. Units under manufactures warranty (depending on the manufacture) return freight costs are covered by the manufacturer. Startrack delivers </span><span style="font-size:11px;">Australia</span><span style="font-size:11px;"> wide, general delivery time&#39;s next day or remote areas 2 to 3 working days.&nbsp;Customer return address must be a PO Box or business address; there must be a person to sign for the parcel.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></div> </div>